Do you ship to my country?
Through partnerships with globally recognized international courier companies and carefully chosen local postal services, our delivery network has achieved an impressive 99% coverage across the world.
International Express Partners
How can we collaborate with local postal services?
As an example, for customers in the United Kingdom, your package will be air-freighted directly to the local region. Subsequently, it will be handed over to Royal Mail for the final delivery process.
What are my payment options?
For our international customers, the following payment methods are available:
- American Express
- Diners Club
- UnionPay (China only)
How long does international delivery take?
The estimated delivery time encompasses both production and shipping periods. Your selection at the checkout determines this timeframe. We provide three options:
- "Economy" (About 25-35 days)
- "Standard" (About 20-30 days)
- "Expedited" (About 10-20 days)
Are international orders subject to customs duties/taxes?
The decision to pay customs duties is determined by the local government, and the amount of tax to be paid is typically based on the type of purchased goods. We advise adhering to local laws and regulations in this regard.
Distinct requirements of particular countries and regions.
South Korea: The Korean government requires individuals to provide a Personal Customs Code (PCC) when importing and exporting goods. Non-Korea citizens temporarily residing in Korea can use their nationality and passport number instead. If your delivery address is in South Korea, please provide PCC, otherwise the package will not be delivered.
Chile: For delivery addresses within Chile, please ensure to provide your Rol Único Tributario (RUN) number, also known as RUT. Failure to include the correct RUN may lead to customs issues. Kindly double-check your RUN for accuracy and provide it to us once confirmed.
Brazil: When goods undergo customs clearance in Brazil, you must provide CPF or CNPJ.
CPF = Cadastro de Pessoas Físicas ( Individuals ).
CNPJ = Cadastro Nacional da Pessoa Jurídica (Businesses).