Once your order is placed, you will receive an order confirmation email. When your order shipped, you will receive a shipping confirmation email with a tracking number.
As always, our customer support team is here for you! Visit our contact page for more info.
The receiving time around 10 - 35 days (This includes tailoring and shipping times). We have 3 options:
Shipping options and rates will be shown at checkout.
For international orders, some countries may need to pay import tariffs. for more information on import tariffs, please consult the local tax department.
We at ifdress.com take the security of our customers very seriously. Therefore, we have implemented fraud filters in an effort to protect our customers against any suspicious or fraudulent charges. If your order triggers a review by our fraud prevention department, we may require additional information in order to approve it for processing. You will be contacted immediately in regards to this matter, and we ask that you contact us back as soon as possible to confirm your order and avoid any further delay. Any order held for verification purposes by our fraud prevention department may be delayed until the needed information is received and the confirmation process is completed. Orders may be flagged due to incorrect/incomplete billing or shipping information, address confirmation, or return policy review. Any delay in shipping or needed upgrade due to this verification process is the responsibility of the customer.
Yes, in theory, we ship to 200+ countries and regions around the world.
If you have entered an incorrect shipping address, please contact us as soon as possible.
In some cases, we may be able to change your address after being shipped. shipping carriers charge a $19 intercept fee plus transportation fees to change an address.
Once your order has been shipped, you will be emailed a shipping confirmation including the tracking number for your package. Tracking information will be updated within 24 business hours of shipment.
There are no additional shipping charges for items that ship separately. You will be charged a flat rate for shipping and handling for each order placed.